Terms of Service

These terms apply when you use gruvyo.com or work with us. By using the site or hiring us, you agree to them. We've kept them clear and free of legalese wherever we can.

Who we are

Gruvyo is a veteran-owned brand and website studio based in Houston, Texas. In these terms, "we," "us," and "our" mean Gruvyo, and "you" means you, the visitor or client.

Our services

We provide brand strategy, visual identity, messaging, website, and related creative services. The details of any specific project, what's included, the timeline, and the price, are set out in a separate written proposal or agreement. If that proposal and these general terms ever conflict, the proposal wins.

Using this website

You agree to use the site lawfully and not to disrupt it, misuse it, or try to access it in ways we didn't intend. The content on this site, including our text, designs, and logo, belongs to us or is licensed to us. Please don't copy or reuse it without our permission.

Pricing and proposals

The prices shown on the site are starting points and may change. A project is confirmed only when we both agree to a written proposal. Anything discussed before that is an estimate, not a commitment.

Payments

Payment terms are set in each proposal, and usually include a deposit to begin and the balance due at agreed milestones or at launch. Work may pause if a payment is late, and unpaid invoices remain your responsibility.

Scope and revisions

Each project defines its scope and the number of revisions included. Work that falls outside that scope may add time and cost, which we'll agree with you in writing before we do it.

Timelines

We give you an estimated timeline and work hard to meet it. Timelines depend on getting timely feedback, content, and payment from you, so delays on that side can move the finish line.

Ownership of the work

Once a project is paid in full, you own the final deliverables we create specifically for you, unless a proposal says otherwise. We keep the right to show the work in our portfolio and marketing, unless you ask us not to. Third-party assets we use, such as fonts, stock images, or plugins, remain under their own licenses.

Your responsibilities

You're responsible for the accuracy of the content and materials you give us, and for making sure you have the right to use them. You're also responsible for reviewing and approving the work at each stage.

Confidentiality

We keep your non-public business information confidential, and we ask that you do the same with ours. This continues even after a project ends.

Third-party tools and platforms

Projects often rely on third-party tools and platforms, such as hosting, plugins, or software. We're not responsible for their availability, pricing, or changes, since they're outside our control.

No guarantees

We do our work professionally and carefully, but the site and our services are provided "as is." We can't guarantee specific business outcomes, such as a certain number of sales, leads, or search rankings, since those depend on many things beyond the work itself.

Limitation of liability

To the fullest extent allowed by law, Gruvyo is not liable for indirect, incidental, or consequential damages arising from the site or our work. Where liability can't be excluded, our total liability is limited to the amount you paid us for the work in question.

Ending a project

Either of us can end a project as described in the proposal. If a project ends early, fees for the work already completed remain due.

Changes to these terms

We may update these terms from time to time. When we do, we'll change the "last updated" date above. Continuing to use the site means you accept the current version.

Governing law

These terms are governed by the laws of the State of Texas. Any dispute will be handled in the courts located in Houston, Texas.

Contact us

Questions about these terms? Email us at hello@gruvyo.com.